BY MAKING A BOOKING FOR A STAY AT SEKEPING KONG HENG YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE YOU PROCEED WITH YOUR BOOKING.
Booking cancellation request/notification via email MUST be made at least fourteen (14) full days before the scheduled check-in date, with 20% of the total rate of your booking as cancellation fees applied (+6% for payment via paypal/credit card. Transfer charges applied for international transfer). No refund will be made for Booking cancellation request/notification less than fourteen (14) full days before the scheduled check-in date.
Change of date request/notification via email made at least fourteen (14) full days before the scheduled check-in date: 20% of the total rate of your booking as administrative fees applied Change of date request/notification via email made less than fourteen (14) full days before the scheduled check-in date: 50% of the total rate of your booking as administrative fees applied. Change of date is subjected to availability
Sekeping Kong Heng do not accept any liability for failure to provide the service contracted or any of them due to circumstances beyond our control.
Sekeping Kong Heng is not in a position to guarantee Guest’s safety against events including but not limited to accidents, personal injury, death, acts or defaults caused by third parties, acts of God, flood, theft or even acts of negligence. All activities have inherent risks to health and safety and Sekeping Kong Heng will not be responsible for any eventualities related to any activities or services booked through this website.
All vehicles are parked at owners’ risk. Sekeping Kong Heng will not be responsible for theft or damage of the vehicle or any of its contents.
Sekeping Kong Heng will not be responsible for loss or damage of property left in Guest’s room and/or the Sekeping Kong Heng property during Guest’s stay. Guests are advised to obtain insurance to cover curtailment, and loss of luggage, personal effects, damages, personal injuries and money/valuable belongings.